Privacy policy

For SYMAK Austria GmbH (hereinafter referred to as "SYMAK"), the topics of data protection and information security form the basis for stable and successful customer relationships and are of great importance to the company. This declaration describes how SYMAK processes your data in connection with this website. When handling personal data, SYMAK complies with all provisions of the Data Protection Act and the Telecommunications Act as amended. Furthermore, SYMAK has taken the necessary technical and organisational measures within its own area of responsibility to ensure appropriate data protection. SYMAK undertakes to comply with the provisions of the Data Protection Act, but is not responsible if third parties - despite all security measures - nevertheless succeed in gaining access to data and information in an unlawful manner.

Purpose of the processing of personal data
Your personal data will be processed in accordance with Art 6 (1) DSGVO for the following purposes only:

To be able to compile usage statistics
To make the website available
To respond to enquiries
For order processing
Furthermore, your personal data will only be stored for as long as is necessary to achieve the respective purpose or within the framework of legal retention periods. If consent is required for the lawful processing of your data, we will obtain your express consent before processing.

Data processed by SYMAK

SYMAK will collect the following information in the course of your visit to this website:

Browser type and version
Model name of the mobile phone and a generic device identifier
Operating system used
Website from which the user visits the SYMAK website (referrer URL)
Website visited by the user
Date and time of access
IP address of the user's computer
All information provided by filling in forms on the website
This data is evaluated for statistical purposes in order to be able to optimise the offers on the SYMAK website. In addition, this data is stored for a period of two months, unless there is a legal obligation to retain it. At the same time, data may be stored for a longer period if this is necessary to investigate any attacks on the website that have been detected.

Transmission of personal data
Your personal data will be transmitted by us to the following recipients for the above-mentioned purposes:

Marketing agency: innpuls Werbeagentur GmbH, Volksfeststraße 16/1, 4910 Ried im Innkreis.
Hosting partner: Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, D-32339 Espelkamp
All recipients are located in Austria/inside the EU. In order to ensure the protection of your personal data, we have concluded an order processing contract with all recipients in accordance with Art 28 DSGVO.



Google Tag Manager

This website uses the Google Tag Manager. Through this service, website tags can be managed via an interface. The Google Tool Manager only implements tags. This means that no cookies are used and no personal data is collected. The Google Tool Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager.

Facebook Pixel
Within our online offer, the so-called "Facebook Pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used for remarketing purposes and to form custom audiences and measure Facebook conversions. The purpose of these functions is to present interest-based advertising ("Facebook Ads") to visitors to this website when they use the Facebook social network. Via the remarketing function of the Facebook pixel embedded in this website, a direct connection to Facebook's servers is established when our page is called up. This transmits to the Facebook server that you have visited this page. Facebook will process this information, possibly assign it to your Facebook account and use it to generate interest-based advertising. Furthermore, the aforementioned Facebook functions can be used to track the behaviour of website visitors after they have clicked on a Facebook ad to reach our website. This enables us to analyse the effectiveness of Facebook ads for statistical and market research purposes and to optimise them in the future. The cookies set by the Facebook Pixel or the data collected from them are anonymous for us as the operator of this website and we cannot use them to draw conclusions about the identity of our website users. However, the data is stored and processed by Facebook, which can establish a connection to your Facebook profile and use the data for its own advertising purposes, as specified in Facebook's privacy policy. This allows Facebook to serve ads on both Facebook and third-party websites. We have no control over how this data is used. For more information about protecting your privacy, please see Facebook's privacy policy: You can also disable custom audience remarketing in the Ads Settings section at You must first sign in to Facebook. If you do not have a Facebook account, you can opt out of Facebook's usage-based advertising on the European Interactive Digital Advertising Alliance website:


YouTube videos are embedded on our website, which are stored on "" and can be played directly from our website. We use the "extended data protection mode" option provided by YouTube, which means that no data about you as a user is transmitted to YouTube if you do not play the videos. Only when you play the videos are YouTube cookies stored on your computer and data transmitted to the YouTube operator Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). If you play videos stored on YouTube, at least the following data will be transmitted to Google: IP address and cookie ID, the specific address of the page called up from us, the language setting of the browser, the system date and time of the call-up and the identifier of your browser. The data transfer takes place regardless of whether you are logged in to YouTube via a user account or whether you do not have a user account. If you are logged in, this data is directly assigned to your account. You can prevent this assignment by logging out before activating the start button. Google stores this data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. You have the right to object to the creation of these usage profiles by contacting Google directly as the operator of YouTube. Google provides further information on YouTube data protection at By playing the YouTube videos, you consent to the processing of data by Google. SYMAK does not process the data concerned.

Your rights in connection with personal data
You have the right to

Information (whether and what personal data has been stored about you),
correction, amendment or deletion (of personal data that is incorrect or not processed in accordance with the law),
restriction and data portability
and, in certain circumstances, the right of withdrawal and opposition.
The right to erasure is only limited to the extent that we can suspend the erasure due to legal retention periods and/or to protect our claims. Furthermore, you have the right to lodge a complaint with the competent authority if the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way.

Your trust is particularly important to us. Therefore, should you have any further questions on the subject of data protection in connection with SYMAK, please do not hesitate to contact us at the following addresses:

SYMAK Austria GmbH
Salzburger Straße 26, OG3,
5204 Straßwalchen,
Phone: +43 662 27 55 00

We would like to point out that the use of this website is subject to the copyright, name and trademark rights and other rights of third parties. You undertake to refrain from misusing the entire content (in particular images, videos, fonts and trademarks).